In case your camera remains blocked or during an update, you can easily perform this RESET operation to turn it off.
The Cambox integrates electronics and powerful embedded software to deliver high-quality images and sound.
We take the utmost care to deliver quality products and constantly improve our embedded software, however, it may happen that the camera freezes and no longer responds to your requests.
Don't panic, we've planned everything!
A RESET function has been integrated to force the camera to turn off in all circumstances.
Before performing this manipulation, check that you have the specific tool (1) to perform this operation. You will find it in the packaging in the USB cord case
Turn your camera over on the Velcro side and gently insert the reset pin into the hole (2) until you come into contact with the button.
Once in contact briefly press the pin (1) to turn off your camera
This action has the role of forcing your camera to turn off.
Then simply restart it by the usual procedure; press the POWER button for 3 seconds long.
All Cambox® manufactured between November 1, 2020 and February 15, 2021 have this hole on the back of the wifi button on the Velcro® fabric side.
All Cambox® manufactured since February 16, 2021 has this hole near the USB-C cap on the Velcro® fabric side.
⚠️ Any manipulation carried out without the original RESET pin can cause irreversible damage not covered by the contractual warranty.
DO NOT USE sharp objects such as needles, paper clips, toothpicks, picks, tips, etc...